
Cancellation and No-Show Policy:
- 50% of the amount will be charged if cancellation is made 3 days prior to the confirmed tour date.
- 100% of the amount will be charged if cancellation is made 2 days prior to the confirmed tour date.
- 100% of the amount will be charged for a no-show.
No cancellation fee will be charged for cancellations made earlier than 3 days prior to the tour.
Cancellation penalties will not be applied for cancellations resulting from flight or ferry delays, weather conditions, acts of other authorities, strikes, and changes in itinerary not controlled by the distributor.
All children (under 18) must be accompanied by an adult who is responsible for their well-being.
For children under 16 years old, 50% of the rate will be applied.
Pick-up instructions:
Please be informed that you should be at your arranged pick-up point at the scheduled time. In case of a possible delay, please inform us. If not, we will attempt to contact you at your designated phone number. If there is no answer and
the delay exceeds 15 minutes, your non-arrival will be considered a no-show, and the relevant policy will be applied.
Keep your provided mobile phone switched on so we can contact you in case of delay or if you miss your pick-up point.
Due to traffic, there is a slight possibility of delay. Please remain at your arranged pick-up point, and the vehicle will arrive shortly.